Shipping Policy - Keranki

At Keranki, we are dedicated to ensuring that your orders are delivered to you in a timely and secure manner. Below is our detailed shipping policy:

1. Processing Time:

• Orders are typically processed within 1-2 business days from the time of purchase.
• Orders placed on weekends or holidays will be processed on the next business day.

1. Shipping Methods and Delivery Times:

• We offer standard shipping for all orders.
• Delivery times vary depending on the shipping destination:
• Within India: 3-7 business days
• International Shipping: Delivery times may vary based on the destination country (typically 7-14 business days).
• Once your order has been shipped, you will receive a tracking number to monitor its progress.

1. Shipping Charges:

• Shipping charges are calculated at checkout based on the weight and destination of your order.
• Free shipping is available on orders over ₹[Insert Minimum Order Value] within India.
• International shipping charges will be calculated at checkout, depending on the destination.

1. Order Tracking:

• Once your order has been dispatched, you will receive a tracking number and link to track the delivery.
• Please note that it may take up to 24 hours for the tracking information to update in the system.

1. Address Accuracy:

• Please ensure the accuracy of your shipping address at checkout. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

1. Missing or Lost Packages:

• If your package is lost or missing, please contact our customer support at ismail.naksh@gmail.com within 7 days of the expected delivery date.
• We will assist in investigating and resolving any issues related to lost or delayed shipments.

1. Customs & Duties (International Orders):

• For international orders, you may be responsible for paying customs duties and taxes as per the regulations of the destination country.
• These charges are not included in the shipping fees and are the responsibility of the customer.

1. Shipping Restrictions:

• We currently do not ship to certain remote areas or countries. Please check at checkout to see if we can deliver to your location.

Customer Support:

For any questions regarding shipping, please contact us at:

Email: ismail.naksh@gmail.com

Thank you for choosing Keranki!